WR Door Hardware

1     WR Door Hardware warrants products to be free from defects & workmanship
1.1    This guarantee is only for products installed in accordance with installation instruction
1.2    This guarantee does not apply to any product which has been incorrectly installed ,repaired
           or altered or which has been fitted with parts not design for it
1.3     WR Door Hardware liability to the guarantee is limited,option to any of the following
(a)     To replacement of goods or supply of equivalent goods
(b)     The repair of goods
(c)      The payment of the cost of replacing the goods or equivalent goods
(d)      The payment of the reasonable cost of having the goods repaired

2       WR Door Hardware assumes no liability under the warranty for the following
1       Misuse, abuse, accidental or intentional damage
2       Improper maintenance and installation
3       Unauthorised repair or modifications
4       Corrosion related damages when used in corrosive environments
5       Tarnish or excessive wear on soft finishes such as Brass , Bronze , Antique finishes is
          not covered by this warranty as deterioration is possible under some climactic conditions

3         Return of Goods
3.1      All goods to be pre-approved by office prior to any goods being returned
3.2      All goods must be returned in its originally packing
3.3      All returns must have a copy of the Tax invoice incuded
3.4      Some returns will have a re-stocking fee (ranging from 15-40%)
3.5      Transport charges for returns are at customer’s cost
3.6       WR Door Hardware reserve the rights to refuse returns for credit

4           Claims
4.1       All shortage claims pertaining to deliveries should be notified by email within five working
             days
4.2       Any goods damaged in transit to you should be notified by email within five working days